Former US President Barack Obama once said that “change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek”.
This may have never been more true and yet more challenging.
Organizational paradigms and rise of algorithmic organization
Homo Sapiens are social creatures. Since our origins, we have always survived by organizing ourselves in groups. The way we have organized ourselves has evolved from our hunting-gatherer days to our agrarian societies, to our first multinational organizations, to the rise of the internet and now - to the rise of algorithms.
Each successive organizational paradigm has enabled us to handle more complexity and propel society into ever greater levels of industrial and economic productivity.
Today, every paradigm is still in use and valuable to get specific jobs done. Think of these paradigms like “social technologies” or tools that are still continuously being perfected and improved by an army of academics, authors, business leaders and politicians.
In less than 8 years, analysts expect that the remaining 4+ billion people will be connected to the internet, thanks to advances in broadcasting 5G internet from satellites, suspended balloons and abundant capital from private investors and philanthropists.
All this data will be ingested by our AI algorithms to make sense of the world, and to start managing the world for us - initially with humans making the decisions (“humans in the loop”), and then perhaps without humans in the loop. What is the role of human leadership in a world where algorithmic decision-making takes on a larger role? As AI becomes stronger, will we increasingly have “weaker” human leadership?
These are hard questions to answer.
Strong vs weak leadership
We take a pragmatic starting point to explore this.
We can speculate that AI will at some point in the 21st century have the super-human ability to reason but may not have the ability to be sapient (“feel”) anytime soon. This will leave plenty of room for human leadership to flourish.
The challenge for human leaders will be to have the intellectual and emotional capacity to integrate AI in their workflow and then to adopt the relevant organizational paradigm and accompanying leadership style for the job to be done: meaning-making or consensus (choose the Circle), crisis management (choose the Pyramid), complexity (choose the Organogram), drive collaboration or innovation at scale (choose the Network).
We, therefore, believe strong human leaders will likely remain a fixture in our civilization for some time, still.
And ironically, this brings greater dangers. While AI may not be able to feel, it sure will be able to reason and influence or even persuade human leaders’ decision-making process.
This will pose great challenges to our notion of “human agency”, our capacity to make free choices and to impose those choices on the world. Perhaps never before will we need strong compassionate leaders, who have the courage of their conviction, in the face of strong AI.
The “How to Really Finish Your Project” event gathered the online audience on March 3, 2021 to hear from experts about the best methods of completing projects.
The speaker invited for this event was Aria Hadi Wardhana, Agile Coach and Founder of Agile Academy Indonesia. His colleague, experienced IT knowledge worker Najla F. Seff co-facilitated the session.
The session, organized by HAK and Slash, presented guidelines on how to reach an understanding with clients, team and stakeholders on the point when the project can be considered finished.
Another area of focus was the alignment of the finished result with the initial project goal in a way that meets the expectations of the client and the stakeholder. During the event, participants were divided into groups for discussions.
Check out the upcoming HAK events here.
(#6)HAK podcast: Valerian Fauvel, Jumanji Studio co-founder - Building impact startups for a sustainable future
Valerian Fauvel is the co-founder of Jumanji Studio, a Singapore-based startup studio building solutions to accelerate the world’s transition towards a sustainable future.
In this episode, we will talk about the company’s philosophy, the challenges of the sustainability industry, the best business models around sustainability and how to grow a startup studio.
Website URL: https://www.jumanji.studio/
Valerian’s Linkedin: https://sg.linkedin.com/in/valerianfauvel
Listen to the Podcast
Andries De Vos: When you started Jumanji Studio, what is it you understood that others didn't? What is the assumption behind Jumanji Studio that makes it work?
Valerian Fauvel: We understood that there was a real opportunity for a group of entrepreneurs to scale our skills and ability to build things across not one but across several startups. If I take my own example, I was at a VC fund before starting Jumanji, and my background is more in finance, fundraising, strategy for markets. If I was going to do that in one single startup, I would realistically spend 10-20% of my time on it. Plus, I would have to learn a lot of other things. But if we got into a set-up where we could spend 70-80% of our time on what we're really good at, we'd still have the learning but we'd be a lot more efficient with our time at building more startups. When your objective - like here in Jumanji - is to have as much impact as possible, it makes sense to start looking at how we can scale this together.
Secondly, there was a bit of a defense mechanism in setting up ourselves as a studio in the impact space, because the ecosystem is weak, there aren’t many investors, incubators, accelerators or entrepreneurs. By building the studio, we're replacing an ecosystem that was missing. That's why we're able to bring capital so that we don't need the basic "love money" that some entrepreneurs need. We're able to look at different themes in sustainability, circular economy, climate change, etc. We were able to surround ourselves with a community - a group of 60 industry experts, investors and entrepreneurs who like what we do and contribute in different ways. We were able to build stronger gravity around our purpose that we couldn't have gotten if we were pursuing a single startup.
Andries De Vos: Let's talk about economics. From beginning to end, how much money do investors successfully initiate and validate for a startup idea until the point where you bring the CEO onboard?
Valerian Fauvel: We've put the cap at $200,000. We have money in our reach to double that amount, but we are not going to do it until there is a very thorough assessment of why we're doing it, and we ask for our investors' approval. Ideally, we raise funds for the startup and reach financial independence for it, at which point the studio doesn't need further investment in the company. We keep these unallocated resources more tactically as a shareholder. If there is a crisis, we ask ourselves if there is a reason why we would want to defend our ownership. This pool of funding is there really for tactical allocation. For me, it's very important to make sure that we are not going to put all our resources in one or two startups.
For now, the most we've invested in one startup is $90,000. We've been super careful with our funds for a few reasons. One is that we didn't have that much, we raised around $500,000 the first time around. We know we're in a space with not as much funding; we aren't in deep tech, we don't have so much access to that type of investors and grant funding. I would say there are few steps in the validation. One is whether we like the idea enough and have the first clients for this potential company that we would like to incorporate? Incorporating in Singapore can cost a few hundred dollars, but it’s a huge milestone - we inject money not from the studio directly, we just invest money from the studio in the startup and then run the startup.
I think we invest up to maybe $20,000 when we build a company we like, we get the first clients, the product/MVP is okay, and we're not shy to pitch this company even if it's not completely ready. In what we do, $20,000 is feasible. We talk to investors, and then we decide whether to invest more in the startup and we go to $100K or $200K. It might not be a heavy investment, but it's a lot of money for us, and it's a commitment of the studio to one company.
Andries De Vos: You and I had a brief conversation about the possibility of creating subsidiary labs. Tell us about that model.
Valerian Fauvel: It is for scaling our team operationally, to be able to do several things. One is to have a bigger impact on our startups, more directly from the studio.
We want to scale our team so that we can operate across more startups. Labs themselves would have a certain degree of independence, so they would have the potential to become their own startup. The same way you build a studio in a circular economy, you can build a growth team or a growth company, a product with good credentials and track record in some circular economy or climate change, etc.
It's quite exciting, and this is our plan to scale our team once we raise the funding this way. We really want to test it. We're convinced about it and we can find the right people as well, that have the right mix of industry expertise and the willingness to start their own thing but also come forward with a less scalable type of startup - a more consulting type of startup.
Andries De Vos: As the startup becomes bigger, is it easier or harder to run for you? Do you feel like you're starting to push the business downhill and you’re getting momentum, or is it the opposite - you feel like you need to push more uphill?
Valerian Fauvel: For me, it's more of a value thing. Now we're uphill because we're 6-8 months after our first fundraising round so we have a bit less money, we've built more startups. Resources are needs are starting to be a little tense. It's uphill, but really stressful. We hope to be a little alleviated when we raise our second round. Downhill was after the first round when we were established and had visibility for 12 to 24 months. We've built 3 new startups. We know what we want to do and we're super excited about it. Now we think it's time to get the resources we need to continue the second chapter of the book.
Andries De Vos: What do you look for in your CEOs and founders? How do you measure, quantify the traits you are looking for? Do you have any rules?
Valerian Fauvel: For me, energy was what came first. I need to feel that the person has the energy to carry a business and lead a team for a fairly long time. In our case, an important trait is a very strong alignment in values. All our entrepreneurs have demonstrated huge engagement in building something that has a different purpose which is building a business and making money. We also look for a strong willingness to work, understanding that it's not going to be easy, having a strong drive.
We test this in the beginning. We never start a relationship with a CEO without telling to change something and then come back to us. We see if they are able to start the machine on their own and get back to us and challenge us.
Obviously, the ability to grow is important, but I would say we are ready to take some risk there. We accept that we're not hiring Steve Jobs all the time. We compensate this with the larger equity share for us at the beginning, so that we can have the munitions to bring other people down the road.
We don't ask our co-founders to invest in the business. In our case, they tend to be first-time entrepreneurs. Their experience needs to be somewhat relevant to their business, ideally complementary to the skills we bring in the studio, as a good match for the team. How do we assess it? At this point, it's spending as much time as possible throwing them into the pool and seeing whether they swim. We put a huge emphasis on someone challenging and pushing us. It's the best sign that we got CEO material for that business.
Andries De Vos: What models of startup studios do you find interesting out there and why?
Valerian Fauvel: I've always been fascinated by the idea of Rocket Internet - one model we can replicate million times, each time better. I think there is beauty in pure execution. We're not taking that route, we're more literal in what we do, and maybe later down the road, when we all have our experience and we've learned enough, we can work this way. When your goal is to have a tangible impact, the idea that you can scale a billion-fold is exciting.
In underdeveloped ecosystems, the idea of startup studios is an excellent way to innovate. It's an ideal model for creating startups that are resilient and strong, avoiding common pitfalls and failures. I’d really like to see more of them.
Andries De Vos: Paint me a picture: what will business building and venture building look like in, say, 15 years from now?
Valerian Fauvel: Venture building for me is startup studios doing their own thing, and then there is a service aspect to it, which is working with corporates. We initially tried the corporate model and decided not to do it. When we started, we looked at the existing models and at how we could build our own. Basically, we decided we would do less startups, but better ones.
The way we see now our first 4-5 years is to build a portfolio of 5-7 startups out of 20-25, and we need to find a way to reject quickly the wrong ideas. Among these 5-7 startups, there are going to be those that are more advanced and those that come in later.
The first year we had two startups. Now one of them is financially independent, it has its own team and investors and it doesn't require capital from the studio. Another one is going to get there soon. To build these two, we rejected about five to seven other ideas. For the second year, we built three more startups that are younger. We have CEOs and early clients for two of them, and things go well, so we do not need to invest more in them. We have room to add a few more startups.
From here, the ideal vision for us is to have 4-5 successes out of this and get 1-2 to exit quickly so we recycle this capital. For fun, I tell our investors that our plan is to invest in one company, repay you, then exit and never speak to investors again. This would be ideal, because we can have both the ability to build new businesses on a regular basis and the thrill of invention and creation but also time to go deep into a business.
There are two other possible scenarios: one of these companies can become a hugely successful company and we become a holding company with the shares of that very valuable company- we don't want this, but it could happen. The other scenario is doing a lot more startups.
Andries De Vos: If you could have a massive billboard with some advice for anyone trying to build the next Jumanji Studio, what would it say?
Valerian Fauvel: The first big decision, if you're in the impact space, is whether you will do it with investor money or grant money. The kind of impact themes you can address depending on the type of capital you're going to raise is quite different. I was in the social impact space before, in poverty alleviation, and I could not do a studio building early-stage social enterprises with investor money. The only way to do it is through grants, I hope it won't be the case one day, but today it is. So, the first big question is what kind of impact you want to have.
There is some complexity in a studio that you don't have in a startup. It’s important to work on your governance tools, decision-making and set the principle for what happens if someone leaves because that completely changes the team dynamic. It's important to treat your governance very seriously, see the studio more as a fund than a startup.
For each founding team I execute, I do more and better than I have done in the past and I build value from this. The learning aspect is in how far I would go out of my comfort zone to discover and build a new type of value that I was unaware existed.
It's interesting to decide what camp you are in, because if you only do discovery, it is very dangerous, and if you only execute, you might get bored. For me, it's important to choose your investors super wisely.
Of course, money gets people excited and you feel like a genius when people give you money, but the fact is that the work is on your shoulders only, no one - especially private equities - will bother with it, so it's okay to say no to money. Be prepared to do it or at least seek investors who you really like and work with them.
2021 is well underway now and we finally managed to take the time to look back at our previous year and capture some of our highlights. Uff, talking about being busy! (Read PART 1 here).
Highlight 4 - Communicating our content and brand
In 2020, we refreshed our external Slash brand: we released a new website (www.slash.co), the HAK blog (www.slash.co/hak) and HAK podcast on the impact of venture building in the world of corporate innovation!
✍️ HAK blog is the place to find engaging content on venture building and corporate innovation. Here, we post articles on topics ranging from productivity to innovation along with in-depth analyses of relevant trends among other types of content.
🎧 HAK podcast, which we launched in December 2020, we speak with brilliant minds in the venture building ecosystem - what makes them tick, their challenges and models, and the impact of venture building on corporate innovation. Every week we release a new podcast. Subscribe here!
We’re excited to continue building a meaningful brand as Slash, to develop our voice as Slash and original content.
Highlight 5 - Many more Client impact stories!
On the consulting side of the business, we thrive on our client success stories. Despite the COVID-19 challenges, 2020 has been rich in stories where we helped solve significant industry problems as an entrepreneurial technology and hands-on transformation partner.
Here are a handful of public highlights:
📌 We completed and deployed the flagship United Nations World Food Program “PRISM” in Cambodia and are now maintaining it as it scales across all of Asia Pacific, from Pakistan and Papua New Guinea to Mongolia. PRISM provides a near-real-time map of the impact of floods and droughts on vulnerable agricultural communities using satellite data and remote sensor sources. Here is PRISM in the news.
📌 After an incredibly intense 12+ months, we completed EedenBull’s flagship QBusiness platform in collaboration with 65 regional banks in Norway. We then helped EedenBull build their in-house tech team in Edinburgh, UK, and over a period of 6 months empowered them to take over the solution. Since then, Edinburgh has been growing from strength to strength with headline-grabbing press releases in Europe and Asia.
📌 For the last 4 years, we have been supporting AXA’s Innovation team with their products and core tech. Several new products have been launched under our watch and it’s exciting to see how our partnership evolves.
📌 We built the next version of Supermom, the largest online mummys' shopping heaven in SEA. Supermom is a founder-led business and has an incredible passion for its mission.
Highlight 6 - Building the Rocket
In the theme of our year, "Building the Rocket", we always intended to make 2020 the year where we would focus less on growing the company and more on building the foundation for Slash to scale to greater heights in the coming years.
In that context, we have been working hard on systematizing the business, with 120+ playbooks to streamline the processes and capabilities of our team across every single area (from finance and HR to software development and product), to assign management roles better, to conceptualize our Slash Experience & Learning Environment, etc. 📚
While more work needs to be done in 2021 to refine these playbooks and get everyone onboard across the organization, we're excited to see "Slash 3.0" as our delivery team’s operating model come to life and deliver consistent value to our clients.
🎓In addition, several members of our team started their AWS Solution Architecture certification and got certified under R3 Corda blockchain. We also joined Google Cloud as a partner. New Year, new doors with opportunities!
Highlight 7 - Our sales machine
We are making good progress in building our Slash "sales machine", from lead generation to appointment scheduling, and closing. 📞
🤝 We find that our Slash value proposition of building autonomous scrum teams (what we call “squads”) is well received by corporate innovators and changemakers. What sets us aside is that we bring experience as serial entrepreneurs and product & tech operators scaling digital products and teams; something that many consultancies or tech shops lack.
In 2021, we are scaling these sales processes and teams further.
Highlight 8 - Tech for Good
We became entrepreneurs to have an impact. This culture permeates through Slash and translates into a variety of community and social initiatives.
In many ways, COVID-19 put this commitment to the test: with our pipeline hit and many communities at risk, could we step up and support where needed? We definitely did! ⬇️
🔥 The online hackathon in Cambodia, HacKH-the-Crisis 💻
Held 3-5 April 2020, this online hackathon united the local community to create unique solutions to the challenges that Cambodia is facing due to COVID-19 to save lives and save businesses.
The initiative gathered 206 participants and 56 mentors (local and from overseas), who worked together on 79 pandemic-related challenges.
HacKH-the-Crisis was initiated by Slash and co-organized by Impact Hub Phnom Penh and the state-owned NIPTICT university. We were supported in this project by Cambodia’s Ministry of Post and Telecommunication (MPTC) and Ministry of Education, Youth and Sports (MEYS).
Out of the many initiatives that came out of it, one to highlight is the COVID-19 Broadcast Solution to help the Cambodian government speak with a unified voice and disseminate official COVID-19 information across all their social media channels. Slash developed this solution pro bono together with our venture partner Clik.
Other ideas that came out of the hackathon can be found here.
🔥To support regional SEA startups, Slash helped a group of regional VCs (Openspace Ventures, 500 Startups, Cocoon Capital), to launch the Support Startups website across Southeast Asia.
The website’s primary task is to assist startups across Southeast Asia with the release of their promotional activities and discount codes for the customers looking to buy products and services from startups, supporting them along the way with their consumer purchasing power.
🔥 In January, Slash organized and held AWS re:Cap in Cambodia. This event gathered over 100 participants, who arrived to discover the newest and biggest announcements from the largest Cloud event of the year.
🔥 In 2020 we also conceptualized and launched HAK Weeks (URL: www.hakweeks.slash.co or www.slash.co/hakweeks), an online corporate hackathon initiative that brings the best of Slash internal capabilities, paired up with our associates in the innovation strategy and facilitator space, to run high-impact online hackathon programs in “1 week”.
HAK Weeks started off as a social idea to help businesses during COVID-19 pivots and is now a standalone service offered to corporate heads of business units who struggle to get their HQ support to digitize elements of their client-facing and internal processes. Through short rapid prototyping programs, they get clarity, can inform their transformation roadmap and train their team on the key agile and design thinking skills needed to take charge of their transformation.
In 2021, we can’t wait to continue building on our mission of “Teams to Innovate”. We are systematizing every aspect of spinning off venture and engineering teams for our clients and our own portfolio.
Dr. Mitsy Chanel-Blot shared her extensive knowledge in making presentations during the online event “Putting the "Pre" in Presentation” on February 24, organized by Slash and HAK.
According to Mitsy, preparation is the secret to a memorable and engaging presentation. Her workshop focused on key elements of the preparation process, which she believes everyone needs as much as a good slide deck.
An expert in public speaking, improvisation and training, Dr. Chanel-Blot currently works as a senior lecturer at CamEd Business School in Phnom Penh, Cambodia. She builds up individuals and teams’ skills in communication and supports their professional growth. Mitsy is also a volunteer at presentation platform Nerd Night and the creative founder of the monthly storytelling event "Verse in Prose".
The final part of the event was dedicated to a Q&A with Dr. Chanel-Blot, during which the event participants were welcome to get more recommendations from the expert speaker.
2021 is well underway now and we finally managed to take the time to look back at our previous year and capture some of our highlights. Uff, talking about being busy!
Here are 8 highlights of our 2020.
Highlight 1 - Productive year and a bigger portfolio
🏆 Across our portfolio, our startups raised ~US$4.85m in 2020. We have several startups that launched in 2020 (Sharelook, Augmented Tribe, 360 Sports), and others will pilot or launch in the first half of 2021 (Clik, TripTax, Acropolis, Hourvillage). Most of our startups are expected to hit revenue in 2021! Our portfolio of early stage startups is slowly hatching ;-)
🚀 Currently, we have 8 startups in our portfolio:
➤ Sharelook - Netflix for Corporate eLearning. This mobile e-learning platform is designed for trainers, teams and organizations looking to enhance their knowledge through online courses. Sharelook offers integrated live video broadcasting (the only one of its kind to do so now) and course builders with user-generated learning mazes along with advanced analytics, 3D avatars, and more.
➤ TripWorld - The startup develops travel solutions for global conscious citizens. The pandemic might have hit tourism hard, but travel is starting to recover. TripWorld’s flagship, deep-tech solution TripTax, is the solution for travelers searching for a faster, cheaper, and safer way to do tourism tax refund while skipping the queue at the airport.
➤ 360 Wellness - This addition to our portfolio has introduced an end-to-end solution to help fitness & wellness professionals run their business online in a post-COVID-19 world. They can use 360 Wellness to broadcast live classes or coaching sessions, do the monetization & invoicing, put together schedules and follow-ups, retarget, and set up personalized programs.
➤ The Hourvillage - The startup provides a CSR solution for corporates to connect employees with charities & causes. It operates as a social equalizer platform, where one hour equals one hour-time regardless of who you are.
➤ Acropolis - Sell your international properties & land to Asian investors faster in one easy-to-use, unified conveyance platform. We enable digital ownership of cross-border property investments, and the users do not need to travel. The startup also provides a secure & immediately verifiable chain of title, super-fast transactions (~2 days) and cheaper transaction costs.
➤ Clik - This startup has created an award-winning unified payment, credit & loyalty solution for merchants and consumers in the Mekong Region. It is available online and offline, with advanced eKYC/AML-CFT and data-driven micro-targeting and loyalty schemes. The solution’s rich variety of functions includes a seamless consumer experience that also enables lending.
➤ Augmented Tribe - The startup has established a social learning platform for professionals. The app is organized around learning spaces to accelerate the know-how. It comes with structured curriculums, real-time collaboration, and on-demand experts. Augmented Tribe is a joint-venture with global business school IMD, operating in Switzerland/Singapore.
➤ Trust8 - It provides secure risk management & facility management dashboard. This startup’s primary goal is to help companies manage their back-to-work policies during the COVID-19 crisis. Among other key features, Trust8 also enables integration with an ecosystem of secure, trustless, private wallets to handle employees’ health data.
Despite the general volatility of 2020, it was a productive year for our startups. We are already working on a new stealth-mode startup, so stay tuned for announcements in the upcoming months! After this progress in our portfolio, we expect that our startups will be more visible in 2021 and generate more engagement opportunities for the core Slash team.
Here is a number of public achievements our startups recorded in the last 12 months:
📌 Augmented Tribe has conducted a successful first user pilot with the Civil Service College Singapore, the college for government employees in Singapore.
📌 360Wellness.io was founded and launched in less than 9 months.
📌 Clik raised USD 3.6m round and got its payment (PSP) license from the National Bank of Cambodia.
📌 Sharelook closed a major deal in Africa and we helped them build their team in Nepal.
Highlight 2 - Expanding Slash family in Asia and Europe
2020 was a year of growth for Slash. Guided by the commitment to increasing our geographical reach, we expanded in 2020 and entered into 2021 as a larger family with now 3 hubs: in addition to our Cambodian (Phnom Penh) office, we launched our Bali hub and the Armenian outpost by building our initial team in capital Yerevan!
By extending our geographical reach, we access more diverse and deeper talent pools, more time zones and cultural coverage for our clients, and more opportunities for our teams to experience life in different countries. We can't wait to try to get everyone in one place for a celebration!
🌎 The choices for the locations were not random, as we always look for diverse talent pools and more cultural coverage. We are currently attracting the best local talent in each hub.
📌 Singapore is our oldest office and our headquarters. It’s the perfect launchpad for our global portfolio of companies and supports our global clients on the IT consulting side. Our team consists of senior executives and our financial team.
📌 Our first hub in Phnom Penh is significant with its strong L&D environment and community engagement. We have a mature team in the Cambodian office, with 3+ years’ longevity at the company. This impressive Phnom Penh team consists of many senior software engineers.
📌 Our second hub is in Bali (Indonesia), an attractive workplace both for local talent and high-skilled expats. It is also a fantastic place to live and work, as the pictures of our Bali office illustrate clearly! ;)
📌 In 2020, we welcomed a new hub to the Slash family, our third one - Yerevan. It boasts strong STEM talent thanks to the Soviet Union heritage and westernized culture with good English. Its location in the middle of Asia and Europe makes Yerevan the perfect hub to provide support to our Eurasian clients.
Highlight 3 - New services, new capabilities
In 2020, we expanded our Product Team at Slash and decided to start externalizing our product strategy & research and product design services to offer them to Clients. Previously, we primarily focused our Product Team on our own startup ideas.
By externalizing our product capabilities, we now offer end-to-end digital product development services from idea to engineering, and thereafter maintenance & scaling.
In the process, we are systematizing and refining our product methodology and improving how we build our internal ideas. This will also provide opportunities for the Slash team to extend their skill sets.
Part 2 is coming soon!
On February 18, Slash and the AWS partner held AWS re:Invent, the annual recap event for 2020.
Over two and a half hours, AWS experts provided updates and insights for the latest cloud services and capabilities in modern application development, analytics, networking and security among other areas. This event summed up the results of the original AWS recap, held in December 2020.
Luis Puentes, Slash’s Full Stack Developer, presented both Slash and AWS in the opening keynote, and from there, the other 3 speakers took the floor. Senior Developer Advocate Donnie Prakoso, Raja SP of Senior Manager Analytics Specialty, Solutions Architect Phone Myint Kyaw and Senior Solutions Architect Frank Ang did a brilliant job, putting all updates into precise messages categorized in 4 large groups: developer experience, data and analytic, infrastructure and mobile, and governance.
Some of these updates revealed, for example, that AWS Lambda now supports Container Image, showed the group ecosystem around AWS Glue for Big Data and Data Lake architecture, and demonstrated the new instance OS type for EC2 - MacOS support (it allows to build apps online with AWS!).
The Slash team attended AWS re:Invent both online and in the office, excited to learn about the new features and services supported on AWS, and happy to have one of their own as the keynote speaker.
(#5)HAK podcast: Hugh Mason, JFDI co-founder & CEO - Lessons learned from running JFDI Accelerators and corporate startups (Part 2)
We continue our insightful conversation with Hugh Mason, the co-founder and CEO of JFDI, a Singapore-based accelerator that has built over 70 startups since 2012.
In this episode we will cover the problems of the VC market, current trends, methodologies of running an accelerator and much more. Stay tuned.
Website URL: http://www.jfdi.asia/
Hugh's LinkedIn: https://sg.linkedin.com/in/hughmason
Listen to the Podcast
Andries De Vos: If you sketched out the business plan for a venture studio, what would it look like? You have already mentioned that it would be more narrow-focused and it would give access to the first customers. What other things would be in your recipe book?
Hugh Mason: I'll give you an example. Here in Singapore, several years ago, I met a wonderful guy, who only invests in games development and all he does is casual games, these dinky little puzzly things, and the prime market for those in the West is housewives at home, who are bored. The kids haven't come home from school, they've done some washing or so, and they would play a game as a treat. They will do it through their set up box on their TV or through their mobile phone, and they end up paying to play that game.
That guy had totally understood that vertical. He knew the psychology of his customers, he knew when they played and how much they paid, he had distribution channels to get to those people. So when people came to him with potential casual game ideas, he was able to say: "I will do this if you make these changes, here's the terms of the deal, take it or leave it." And when people came in, he would act like a traditional publisher, really. I think in some ways a venture studio could be something like that, where you take ideas that have come from outside and you're a specialist with access to distribution and finance.
Another way is the way that many feature film studios work: they have independent film producers who develop a slate of scripts, raise a couple million dollars, spend it on development of 7-8 film scripts, connect these scripts with star talent through their contacts with agencies — directors and leading actors — and then go to the studio. They present this package and say:“ I've got a great script, with a great actor that's prepared to do it and a great director that's prepared to do it, will you take this on? We'll share the backend of the value that's created and in return, you put up the capital and you organize the distribution.”
Another model to do would be what film studios also do, which is to say because we know the market, because we have the metrics, the technical skills and resources in house to make things, then why don't we come up with projects internally? And then we will hire a director to direct the film, in this case it is a Chief Executive who will run the business. The interesting thing about that model is that to drive the business is the critical thing, you need to find someone who is motivated to drive the business but is not so entrepreneurial that they will get bored and go off to run another thing. So, you need to find people who are entrepreneurial and disciplined and prepared to work when they don't know the majority of the business in the early stage, potentially someone who could get it going from nothing to something and, of course, that's the Rocket Internet model.
Andries De Vos: What is it you think that is wrong with the VC market today that venture builders have understood?
Hugh Mason: Venture capital is widely recognized to have some serious challenges. There was a fascinating report by Kauffman Foundation a few years ago, called "We have met the enemy and it is us". It revealed, if you look at the statistics, the dirty secret of venture capital is that the vast majority of funds — I'm talking like 80% here — actually make a loss. If you put your money into a venture business, you get less back than you put into. There's a chunk of them, maybe 10-15% that will give you your money back with a little bit of extra, but not much more, and then there's a tiny number of VC firms which make outsize returns. Because they have that brand name and everyone wants to be associated with that brand name, of course they attract the best companies moving forward. It's a curious thing, if you actually look at psychology of all of this. There's been some great analysis done on portfolio construction in VC firms, if you do the equivalent of a tracker fund in public businesses, if you just randomly invest in a thousand startups, you can show that the results will be remarkably similar to what most VCs achieve.
This is the human need to believe that there is star talent out there that can pick winners. And then there's the whole story of adding value, nurturing, which some VCs do and the majority don't. All of this is stuff that has been well-documented and well-discussed elsewhere. What can venture studios bring to the mix?
I won't name the fund, but I will say it is an extremely large Singaporean fund that everybody's heard of. I was having discussions with a very large fund that makes tens of millions of dollars size investments and above, and they feel they are cut out of the stages of startup growth where value is created. They feel yes, they can write very large checks, but by the time they come to the party, they're not making that great of a return on their investments.
Just recently, when one of our very first investees was bought by Intuit, what I think is interesting is that in the early stages of development, when people put money into JFDI, the multiple we got on our initial investment was like 100x on that investment — a hundred times of what we put in. The folks from our investor pool, who then invested a couple rounds later, made a good return, but it was absolutely nothing like 100x, even though it was a multiple amount of what they put in. When you draw that kind of curve, a hockey stick curve evaluation growth in a startup, it is really true that the returns are fantastic if you can get in at the beginning and avoid getting screwed by later investors in terms of dilution, if you can get in early and with a reasonable deal with the founders who've got some integrity.
That means that for a later stage fund, like the one I was just thinking about, the problem they've got is by the time they come to the party, the band's already onto his last song. That fund told me confidentially they were setting up a venture studio internally. And I wonder whether this is going to be the case, whether we'll see corporates do something similar. The pros and cons of that is another discussion.
The simple answer to your question is that venture studios allow people who have access to money to get into deals with discipline and structure earlier than they would've otherwise and therefore enjoy more evaluation growth. The real thing they've got to hide if they're going to do that is their own egos.
Being a VC does not mean you know everything about starting and growing businesses. It means you know a lot about raising money from LPs, term sheets and all that stuff. It's great, we need that skill set, but it's got nothing to do with building value and a company, unless you've been a founder yourself.
Perhaps the ideal structure would be something like a venture studio with people in it, who know how to create and grow value, closely coupled to a fund which has an arms-length relations with the folk who are doing the company building, because like everybody, if you're the one doing the company building, you're going to believe all your projects are brilliant. You need to have a robust discussion with investors. So, even if it's your own fund, my hunch is that probably even people making final investment decisions need to be separated from the actual building process.
Andries De Vos: I see more and more corporates, innovation teams reaching out to us as well to explore the possibility of creating a venture studio. These trends are indeed emerging and it's exciting, but, at the same time, I would argue that the risk culture of those teams as well as their background may not be compatible with being entrepreneurs. If you take that line of thinking to the next level and imagine that you see VC as a product with a roadmap -V:1, V:2, etc, what are the versions that we have now and that will come in the future? What are the trends that you see?
Hugh Mason: One of the things I hear a lot here in Asia from partners and family offices that want to invest in VCs is that it is a tough call for people to lock up their money for 10 years in a fund run by someone they haven't worked with before, who then invests it in businesses that have got nothing to do with the investor’ group of family businesses, where their children don't get to learn from experience. If you're brand-new in VC and you're setting up a Southeast Asian office, then maybe you'll get some LPs to invest. But it's a very tough call to keep asking people to invest in it. There is a matching function that VCs perform.
In the old days, it used to be performed by those angel groups. 10-15 years ago the only way for startups to meet business angels was to go to a monthly cabaret, where a bunch of guys would be sitting and having dinner and drinks, and the startups would kind of go on stage and lap dance for them and then, occasionally, they'd write a check.
I think VCs similarly act as a magnet, drawing together money and talent. The question is whether the fund is the only way to do that. On the angels' end of things, I think it's interesting that we've seen things like syndicates forming an angels' list, where you have an experienced investor that people believe in and trust, who says I found a great investment here, who wants to come in with me? And because they've got a bunch of followers on Angellist, those people will all come around and effectively set up a VC fund. But it's a VC fund for just one investment and the lead investor that runs that will have to carry everyone's money and all usual things that a VC would do. Everyone can see where the money is going, make a decision right now - there it is, go!
You think whether you actually need all this structure of a fund, is it actually necessary to act as a magnet? If it really is about talent, if that's what investors want to follow, then you can do that as an individual.
The other thing I think is really interesting is the way we're starting to see some private marketplaces emerging now. For instance, here in Singapore we have a business from Estonia, called Funderbeam, which is a private exchange that accredited investors can join. And they can invest directly into early stage businesses. The challenge with it at the moment is that there's not so much market volume, not so much trading, so the investment in all that is liquid, that means that the transparency of pricing that you get from a public market isn't there yet. But as an idea, I find it really interesting.
If I was launching JFDI all over again, I think now that we've got a brand name and everybody knows what an accelerator is, there is an argument that maybe we should just put up an exchange trading fund that's sort of linked to JFDI on something like Funderbeam, raise the money that way and then deploy it to support early-stage startups. Maybe that's what we should do. Then at least our LPs investing in the accelerator could have a way of getting in and out.
We'd have to put much more energy into the storytelling around the performance of the startups and there would have to be someone doing market making, but maybe that's all possible. Often, in finance particularly, as it's one of the conservative industries, there are different flavors of product people come up with, but it's rare that we get a brand-new paradigm.
VCs are what they are, they date from the 1950s. Would you create VC funds in the same way today if you were inventing them from scratch? Probably not, in the same way you wouldn’t invent retail and shopping malls in the same way now that we can do e-commerce. I'm watching this, and I am a spectator not a VC, I'm an individual investor who used to run an accelerator. I am fascinated to see in which direction this goes.
Andries De Vos: With all the know-how that you've acquired over the years, do you think there is an opportunity to almost codify those know-hows and the methodologies of running an accelerator? Or you consider this a very limited added value?
Hugh Mason: When JFDI Asia stopped running its own active acceleration process and we entered this harvest mood to focus on supporting our portfolio and moving it toward liquidity, that's what we've been doing since 2015, one of the things we looked at was if we could offer accelerator as a service. Funnily enough, a company actually pitched this to me the other day. I was looking at setting up an impact accelerator, working with a large corporate venture. I found that there is a business in Europe, a fantastic software platform that's got everything you want to run an accelerator they've coded into a system. There's two or three out there now, I think. The mechanics of running an accelerator are relatively well-understood.
The other thing that's happened since we started JFDI is that some fantastic academics have done a great job to start documenting accelerators, identifying success factors. There's a great book by Mike Wright & Israel Drori called “Accelerators”, and it presents an analysis of what it takes to make an accelerator work. There's a wonderful researcher in the U.S. called Susan Cohen who's done a great job on what goes in accelerators and why they succeed, and how we can measure their success.
The know-how is open source now, the spirit of the startup accelerator was always about making this stuff open source. I think if I were going to do it again, I would focus less on the mechanics of running the accelerator and more on achieving distribution for startups and achieving more liquidity for investors.
Andries De Vos: What are some of the most interesting models you've seen, specifically in the accelerator and venture building space right now?
Hugh Mason: It's fascinating to see different rifts on the same theme. You can see something like Entrepreneur First, it's been extremely successful in London, in particular. Matt and Alice had set it up and created an amazing climate where very smart people from top universities and technical people come together. It's basically a 3-month team forming operation, followed by an accelerator. I can't see anything magical about it other than the fantastic community that has grown around it.
I think that whole area of how you form teams is an interesting one. The second area I find very interesting, I joined On Deck, which is a virtual accelerator, and while I was in quarantine as I had COVID-19 and I was stuck in a hospital, I wondered what it would be like to be in an accelerator. I got lots of friends in Europe and I got businesses there and in Asia, but I never got a business in Silicon Valley myself. Because of COVID-19, I could join the accelerator that had gone virtual and doing it online would cost far less than getting a flight to America. It turned out to be absolutely fantastic. What On Deck did brilliantly was to curate people. Going back to the point I made earlier about the quality of people coming into the accelerator, the thing that On Deck did fantastically was to get amazing people together. The conversations I've had were great. To be honest, I'm very happy to have paid that and more just for the people I've met.
Now that we have a sort of framework around how you build startups and now that we've got some common mentor models and shared language, it seems to me that the physicality of an accelerator is still important for team formation, but it's less important when you're trying to help companies and support their growth.
I don't think you need to be face to face with a mentor. I'm mentoring a wonderful eye surgeon for the moment, for example, who's left eye surgery and is setting up a very exciting business and I really look forward to our conversations as a mentor, because it's so stimulating to talk with someone intelligent and passionate. It's great that we don't have to be together. We can share business models, I can share articles and stuff I've collected that is useful for our conversation, and she shares stuff with me about eye surgery which I find fascinating because my mum had cataracts in her eyes.
A huge function of the accelerator or venture builder is to create a community. I wrote my master's thesis on what an accelerator is, back in 2011-2012. It wasn't clear at that time what an accelerator is. The thesis is called “Guilds for Geeks”, and the conclusion I came up with is that an accelerator is like a medieval guild where you bring together masters and apprentices, and the craft of entrepreneurship is handed down from generation to generation, through on-the-job training. Until recently, that had to be done face-to-face, but I don't think it has to be done that way in the future. You can have a community of mind without having a community of place. That's fantastic because it means that really talented people, wherever they are, can reach out and connect with other people.
I'm working at the moment with a Swiss-based accelerator called Seedstars and also with GSMA (Global System for Mobile Communications). They run some fantastic programs across the very developing parts of Southeast Asia.
Recently, I've been mentoring teams in Papua New Guinea and Samoa. The most interesting discussions there have been with great people, as smart as anyone on this call, they just haven't had the chance to travel and to connect. There were two conversations that really inspired me. One was with a wonderful woman in Papua New Guinea, who had an idea for slaughter as a service. In her country, buying a live chicken at the market is the way that you buy your meat. You carry the chicken home, you chop its head off and then you cook it for your family — it's fantastic fresh meat. She came up with an idea of a service, when you can use your mobile phone to order chicken, and when it's delivered you can slaughter it in your backyard.
What I loved about that is that it's a business model we actually know how to do, but it was applied in a culturally relevant context. Later on in that same session of mentoring startups, a guy actually came up to me with a ring about the size of your head — a piece of string with shells threaded on it. He brought me the traditional shell money, and you can still buy things around the Pacific islands with shells like this. This dude was pitching me a blockchain business and it wasn't one of those bullshit blockchain businesses, where it's all crypto and faith in the future. It was a really solid idea. And it was amazing: here's this guy, whose parents were using shell money, and how he's pitching me a technology business. He was able, through the internet, to get access to all the same whitepapers and ideas. I thought that was so inspiring.
For me, the most exciting thing about the future of venture studios and accelerators is that wherever talent is, people will be able to connect, form teams, get together and get mentored.
I'm passionate about this because, especially in the mess that we're in because of COVID-19, entrepreneurship is a tool kit for creating possibilities in mess, in ambiguity.
Entrepreneurs come forward there is a total mess, when there are cracks in the society, and they fill the cracks and they fix things. That's exactly what we need right now, that's the “just fucking do it” spirit, which made us unite and set up an accelerator.
The reason I'm still passionate about entrepreneurship and teaching it, mentoring in it and doing it for the rest of my life is that I believe that entrepreneurship fundamentally creates the future.
The exciting thing about accelerators and venture studios for the future is that now we don't have to be in the same space and we don't require too much money to do it either. You can run an accelerator in Papua New Guinea and make a success!
(#5)HAK podcast: Hugh Mason, JFDI co-founder & CEO - Lessons learned from running JFDI Accelerators & corporate startups (Part 1)
Hugh Mason is the co-founder and CEO of JFDI, a Singapore-based accelerator that has built over 70 startups since 2012. Hugh has a colorful background as serial entrepreneur, in the broadcast industry, software and technology, as well as investor and university lecturer.
About this episode:
In this episode we will cover Hugh’s experience of running JFDI, one of the pioneers of the accelerator model in Asia, and what he would do differently today if he were to start over again.
Website URL: http://www.jfdi.asia/
Hugh's LinkedIn: https://sg.linkedin.com/in/hughmason
Listen to the Podcast
Andries De Vos: Getting started, what is the history behind JFDI and what was your founding vision?
Hugh Mason: The background to JFDI is actually a co-working space. When Meng and I got together, we realized: here in Singapore there was a fantastic intellectual capital, lots of smart people and as fantastic financial capital as well, lots of money (still is), but there was no social capital for entrepreneurship, no place where people could come together, hang out, exchange visions and so on. Both of us realized that it was a hugely important thing for a startup ecosystem.
So, the real vision for JFDI was about ecosystem building ten years ago. It seems extraordinary now, when Singapore and Southeast Asia have got so much more dynamic, but back then there was very little in the way of ecosystem.
Andries De Vos: Why did you set up the JFDI business model as an accelerator?
Hugh Mason: It was a really interesting, accidental thing. Again, very odd to think of it now, but ten years ago, we were some of the first guests of an early tech conference - it was about a hundred people in a borrowed room of a university. One of the speakers was a guy called David Cohen, who'd come from Techstars, this accelerator we had heard of in Colorado. He was really interesting, because he didn't come from the Silicon Valley. We thought to ourselves: “Well, here's a very small town with basically 120,000-odd people. It's got some wealthy retirees, it's got some nice mountains and a small liberal arts college, and somehow this guy managed to create a community which kind of spawned startups — a school for startups, like a piece of community theater that comes together several times a year.” And we thought it was amazing! If that could work in Boulder, Colorado, then surely it could work in Singapore too.
So, while our intention was community building initially and that's why we set up a coworking space, as for the accelerator, we didn't imagine we could set one up. Actually, it was David Cohen himself, who called me one day and said he had been asked to set it in Singapore and he didn't want to do it, so maybe we wanted to do it. We looked at each other and thought, well, that's a good idea. Don't know anyone who'd done it in Asia yet. So, I think, we incorporated it a few days later.
Andries De Vos: When you started JFDI, did you ever expect it would take 6 years of your life and you’d end up with 60+ startups?
Hugh Mason: Yes, we did. One of the things that was immensely helpful to get it going was the community that was building around Techstars. It got going, I think, in 2006-2007, shortly after Y Combinator, and very quickly lots of people around the world besieged Techstars, asking for information, saying: “This is great, can we do one in our city?” Techstars was setting up an international network and I remember us being member number four in that network, I think. The message we got strongly from the founders of Techstars — and that's something the other founder Brad Feld talked a lot about — is that if you're going to build an ecosystem, it's a 20-year project.
When we started, there were people like Professor Wong Poh Kam here in Singapore, who set up the business angel network five years before us, and there were many, many other people involved in seeding, so I think we came into the journey three or four years into it and it was the right time to do an accelerator. Basically, we were the right guys in the right place at the right time. It was one of those "accidental" things.
Andries De Vos: I once read that no one gets a Suzuki tattoo, only a Harley Davidson tattoo. Your brand matters. I always felt that JFDI had a strong brand. I started my startup journey in 2011 in Singapore so I probably became more aware of the startup ecosystem in 2012, which is more or less the time when JFDI started doing lots of activities. You built a strong brand. How did you create it?
Hugh Mason: Meng and I sat down and asked ourselves, what is the spirit of entrepreneurship? And we came to the conclusion that it was this phrase which many people in the west know, JFDI — “Just Fucking Do It” — because that's what entrepreneurs do. And we asked ourselves, we wondered if they would let us incorporate a business here in Singapore called JFDI Asia, because everyone in the West was going to laugh when they saw the name. We were in discussions with investors at that point, including a government-linked fund, and we told ourselves that the whole point of JFDI Asia was to help startups raise funds in a hundred days so if we couldn’t get interest from investors in a hundred days, we were totally bogus and it was not going to work.
On day 94, this government-linked fund started expressing a strong interest and we thought: “Wow, what are we going to tell them when they ask what JFDI stands for?” And we were driving through Geylang island here in Singapore which is, if you don't know, one of the red light districts on the island with fantastic food. It is also famous for a shop called Eminent Frog Porridge Shop, it sells Teochew Frog Porridge. I don't know why it just popped into my head, but I suggested just telling them it's a Joyful Frog Digital Innovation Company or something like that. We both fell about laughing hard. It sounds like a bad translation of a Chinese company name. You go, let’s say, to Hong Kong, and there are amazing companies like “The Golden Bridge Fortune, Happy Lucky Company Building”, so we thought it would sound like one of those. Then we got some friends, who were Chinese scholars, to actually translate "Joyful Frog Digital Incubator" into Chinese characters so it looked official. And everyone kind of marveled at the quality of the translation, so it was kind of a joke, basically.
The next part of the story is we were looking for logos and we found this stock art, and we bought around four hundred poses of this little frog for a hundred dollars, I think. Everybody loved it, and the great thing we found was that all around Asia other people had used the same stock art — you know, when you buy one of these libraries online. People would send us photos of a cafe in Cambodia and say this cafe in Cambodia has your logo, this is amazing, and we would say that it is really cool and ask if they would tweet it out for us. Then ,we found online some beanie babies, these cuddly little toy frogs that looked just like the logo. We bought loads of them and we gave them to senior executives from IT companies, investors, and people like that. We said: “When you're traveling around the world, please, will you take a picture of the frog in front of the Eiffel Tower, Golden Bridge, things like that?” And we would do this whole story about the frog.
Very quickly, it turned out to be a huge asset for us, because as you know, one of the biggest issues in Southeast Asia is that there are many different languages, but everyone likes frogs. Frogs are okay because nobody has bad stories or bad rap about frogs. Still to this day, if I go and speak at a conference in Vietnam or some other place and someone comes up to me, they always say: "Ah! Frog man, frog man!"
Andries De Vos: When you were running JFDI, what metrics were you keeping track of on a regular basis? What metric or metrics mattered most to you?
Hugh Mason: We realized very early on that an accelerator lives or dies on the quality of people that come into it and the quality of mentors that they have to support them growing. The key thing for us — and it's actually more important than the money and anything else that you put into startups — is that people often join the accelerator thinking how much money they're going to get out of it, but it's not about that at all. Once you've been through an accelerator, you realize it's dead easy to raise 25,000 or 50,000 or even 100,000 dollars if you know what you're doing. The key is to know what you're doing. That means you need to be surrounded by great people as your team members and you also need great mentors around you.
The key thing for us was to see if we could get mentors to come to us, create an ecosystem where mentors will come and share their wisdom for free. It was very clear to us that there was no way we could afford to pay people who were successful entrepreneurs at the market rate. We had to give them something else in return.
So, the very first thing we tested, our minimum viable prototype if you like, which we did after incorporating, was if we could create a mentoring program that will create a lot of interest from Silicon Valley in Southeast Asia. Can we get people to come from Silicon Valley, hang out in Southeast Asia and spend time with great entrepreneurs? We found that if we curated that experience and made it good for the mentors, they would come for free. We often asked to pay for the air fare, but these were usually executives and they didn't need it paid and they got their families coming with them anyway, so that was the first thing we tested — whether the mentors would come for free.
Second, the biggest metric after that was the number of people applying and the selection process. We had a rather interesting discussion on how you select people, teams for an accelerator, and I could spend all afternoon talking about that. One of the keys to it is that you need a reasonable volume of people that you're speaking with, and I think for most accelerators you probably need 15 or 20 times the number of startups that you are trying to recruit. If you haven't got that many applying, you're not going to get quality in the end. So, we ended up being more selective than Harvard or Yale, or Stanford: I think we ended up taking about 4-5% of the teams that applied, and that evolved over time. The fundamental metric for any accelerator that is recruiting startup teams from the wild is the quality of the teams that you're finding able to select.
Andries De Vos: These are fairly top-line metrics and lagging indicators. What were the signals you were looking for on a daily basis to say “right, we're on track here”?
Hugh Mason: There were several phases to it. When we were doing our very first batch of the startups here in Singapore, we didn't know whether the accelerator format was going to work in Asia. For example, a lot of Silicon Valley culture is very "rah-rah-rah", extraverts “crushing it" type of stuff, and that is not very Asian, to be perfectly honest. We weren't sure at all whether it was going to work, so our first leading indicator was if anyone cared about it, if people were engaged.
The very first thing we did was with the help of Singtel Innov8, who sponsored us to run a series of startup weekends around the region — at that time no one had run a startup weekend in Manila or Bangkok. With support from Singteland some local partners, we ran this first startup weekend in about six major cities around Southeast Asia. We were just astonished that people were so interested. In every venue, we only could take about 250 people and by the time we got 300-400 people trying to get to our startup weekends, we thought wow, the timing was right, the hunger was there for that. That was a huge leading indicator for us.
The next thing was that once we started evaluating teams that were applying, we realized we couldn't pick winners. Meng and I were involved in angel investing before and as anyone who's done that we know it's very, very hard to pick winners. You always believe that the companies you put cash into are going to succeed. In practice, the hit rates for pre-seed investment is one in ten, if you're lucky. It certainly has been like that for us. When you get it right, the returns are great, but when you get it wrong nine out of ten times, you have to think about what you are doing.
The selection process we used was a negative one. We put together a series of patterns for failure modes, things that we knew that startups get wrong, and we selected against negativity. We selected the least flawed teams and we looked for teams that were closely matched to us in the sense they had reasons to do their project in Southeast Asia, and we looked for reasons why that team is the best in the world to do this project. What is it about this team that gives them an insight?
In some situations when that didn't turn out right, it was quite funny. I remember these two guys, who were almost wearing suits, like they just walked out from the business school, and they pitched us this very MBA-style online shop of women's shoes. Meng sat there listening to them and nodding very wisely, and when the guys finished after about 10 minutes, he looked them right in the eye and asked: "When was the last time you actually bought women's shoes"? These guys had thought themselves into selling women's shoes online but they had no clue. By the way they were dressed you could tell they were like me, they would depend on a wife or a girlfriend to choose clothes for, let alone shoes. They clearly had no domain insight. Time and again, we found classic flaws like that.
One of the advantages of having hundreds of teams applying was that we got to see regular patterns, document those and then select against the negative patterns. That's how we did it.
Andries De Vos: Have you ever felt like you were pushing your business downhill as opposed to pushing your business uphill when every day's a struggle? Did you feel like you ever got to that stage where the business was just running by itself?
Hugh Mason: I think we never quite got that stage on all fronts. There were moments like in 2012, when we were completely overwhelmed by the interest. It was great, but it was extremely difficult to raise money for the accelerator, for startups. At that time, about 10 years ago, most of the wealthy families and high net-worth individuals in Southeast Asia were very familiar with bricks and mortar businesses, fast food and shopping malls, but the idea of investing in this software thing — what the hell is that?
If I invest in a shopping mall, I can get rent from the tenants every month. If I invest oil palm, I can milk the trees several times a year. But if I invest in a startup, I have to wait several years and then it might be worth a billion dollars or it might be worth nothing. Why would I do that? So, the whole idea of startups as an asset class was strange.
We actually had a very similar path in retrospect to a couple of other first-generation Asian accelerators — Pollenizer in Australia had a similar number of startups to us and then like us, found that willing investors, people who were willing to take a risk that early on, already gave what they were worth. Likewise, there were a couple of Indian accelerators that set up and did about 70-80 startups and then found it hard to sustain.
There were a few in the region: SparkLabs in Korea, again part of Techstars network that became a global accelerator network. They were able to keep raising money and are to this day successful in keeping the same model. But for us here in Singapore, we got to the situation like Pollenizer, when mainstream investors were saying to us: “Well, these guys gave you money 3 years ago, so where is the billion dollars?” It was like I gave you apple seeds last week, so where are my apples, buddy? I can understand that, because when you come from the background of investing in traditional ventures that start yielding very quickly, it's a very unfamiliar idea that you have to wait for revenue. So, we were right people in terms of the model in some ways. In some others, if we had deeper pockets, if we could go on a little longer, but I think we'd be able to double down on successful businesses and capture more value for what we created and that's just a function of timing in a marketplace, really.
Andries De Vos: At what time did the idea of doing a corporate startup come to you? At some point, you started pivoting toward that and doing programs for corporates.
Hugh Mason: By the time we got to the end of 2015, we had done about 7 batches of the accelerator, we deployed around 3 million dollars into 70 startups and we were quite exhausted. Also, there were loads and loads of copies of us appearing, which is a compliment. However, to be perfectly honest, we could see that many of them were set up by people who had zero startup experience — well-intentioned civil servants, academics at polytechnics. We just thought to ourselves that it was going to be so confusing for any startup founder. The valuations that startups are going to expect will go sky-high, and the whole accelerator scene in Singapore is going to get a bad rep because there will be loads of bad quality programs out there.
We thought we should quit while we were ahead, we had deployed the capital we raised. We had invested in around 70 companies. I think we would have liked ideally to have maybe 100-150, but we thought 70 was a reasonable enough sample size and we should have a couple of hits in there. That actually turned out to be the case.
Meanwhile, to answer your question, a completely unexpected thing that happened was that the corporates were banging on the door. For those of you listening who don't know Singapore, it's home to about 7,000 multinational corporations, and many of them face challenges in innovation, like corporations do everywhere. They came to us and said what we did was extraordinary, we were creating new businesses with revenue and doing it under quarter of a million dollars, why it took them 20 signatures at main board level and several million dollars to get a new business venture off the ground. They asked: “How can we work together?”
At the end of 2015, when we decided to stop the active acceleration process, Meng took part of the process that we developed internally and built a business called Legalese around a contract management system for startup documentation. I took interest in corporate innovation and for about 3-4 years tried to do corporate innovation here in Singapore.
Andries De Vos: You touched on the idea that it can be difficult for a corporate to build a venture or an accelerator. In particular you shared that ego is an aspect that can be challenging for corporate executives running a new venture function. Can you share some of the challenges you’ve faced with partnering with corporate venture builder?
Hugh Mason: In 2016, when I dived into the corporate space, we had 30-50 multinationals here in Singapore banging on the doors of JFDI and asking us to work with them. We had everybody from BOSCH to Whirlpool washing machines, insurance companies, all sorts of things. Very quickly, I came up with the same cultural clashes everybody meets when they try to bring startup thinking into a corporate environment. The major personal realization for me was why I hadn't become a management consultant 20-30 years earlier - it was a lifestyle choice.
The months went by and I was getting paid well for the work I did for corporations, but it wasn't enjoyable. It was like working through concrete. I started to reach out to people who were doing similar work worldwide. We realized together that everyone was meeting the same challenges. The best model I have come across to understand why those challenges occurred is called the three horizons of growth. There are many different representations of it, and the one I find most useful is that you imagine a graph. The bottom axis, from left to right, shows technology from yesterday's technology through today's technology through to future technology. It's kind of a time axis. On the vertical axis, you can imagine going from the bottom, there is stuff that we do today and markets we know up to the top being markets we've never even thought about exploring and business models we have never investigated. The vertical axis is about business model innovation, the horizontal axis is about technology.
Most people in most corporations are working with yesterday's technology and business models for customers they already know — that's how the company makes steady money. However, if you want to investigate the future, you need to push outside that bubble, you need to move into the adjacent areas of technology that's just coming on to market and you need to move into new business models and markets that you haven't explored.
You need to be mindful of horizon three, which is the weird stuff — disruptive future stuff.
Now, everything inside a corporation is designed to avoid making mistakes. One of the great experiences I had was working with BOSCH. We worked together for about 4 years and we used to have really honest discussions about the cultural differences between us. BOSCH and other corporates don't need a company like JFDI or any venture studios to do innovation in horizon 1. If you're doing stuff with your existing markets and business model and you're just applying for technology, it is innovation but it is the kind of stuff that cheap financial offices like doing — it's about reducing costs.
If you're doing innovation in horizon 2, it's the stuff that the Chief Executive likes to talk about: building on our strengths, adopting the latest technology that's already being used by somebody else, etc. What you don't want to be doing as a corporation is that weird stuff that people in R&D lab talk about. People like to wear t-shirts that say "I am a disruptive innovator", but you don't actually want to do that inside a corporation, because you're going to lose your job. It's a bit like rock stars and porn stars. We have porn stars to show us all the things we fantasize doing but don't actually dare to have a go at. The same way with rock stars, Jimi Hendrix had to die choking on his own vomit, but it was part of his destiny — I’m sorry, but if he had become old and boring, he wouldn't be Jimi Hendrix. The whole point of a rock star is that they do outrageous stuff. The whole point about disruptive innovator is that they are disruptive and they do new stuff with business model and technology that seems scary.
That's why someone like Elon Musk is sexy to the general public, that's why everybody sat in a cubicle wishes they were Elon Musk some days, and other days they look at their salary coming through the door every month and they think: “Do I really care that much”?
I've been very flippant with the way I describe that, but there is a huge cultural clash between that and what a corporation is set up to do. Steve Blank describes this very well: there are two phases of doing a business: the discovery phase when you're doing that horizon 3 stuff and trying to figure out the product's market fit, and once you've got that market fit, that's time to bring the MBAs in, bring the suits in and scale it up. For me, that's when the business becomes boring, but that's what businesses are very good and, and I'm glad that those businesses exist. I would rather have Boeing build the aircraft I'm flying than Elon Musk. Would you get in an aircraft that Musk designed? Probably not. You would if you were a person that decided to go into space, but the majority of people do not want to do that, to take that risk.
We have different kinds of people, structures, cultures. They're all good, it's not like one is better than the other. I do think it raises an interesting question, which is if you are a corporation and you need to avoid getting disruptive and you need to keep innovating for the future, how do you do innovation? What I think is that you need to create an innovation framework. It's no good sending all your staff on design thinking course and give them t-shirts saying "rah-rah-rah we're doing a hackathon", if they will come back to work on Monday and the boss goes: "Ooh, we've never done this before, sounds very risky, we can't do that." If there's no way to follow through on the idea, it's just going to die.
That is the problem. Corporations are fundamentally staffed with people — for very good reasons — who are trying to avoid making mistakes. I'm not saying startups set out to achieve mistakes, but if you're fearful of taking a risk, you won't ever get to the future. You'll just sit back and do what is comfortable. I'm very glad that there are companies there that focus on doing what we know and understand, and they do it very well. I don't want my bank taking massive risks with my money. I do want the fund manager, where I've put some of my money, I do want them to take risks, but I don't want the bank doing it.
Andries De Vos: Of course, there is a historical context, but with hindsight, were there things that could have made your life easier? Looking back now, what would you have done differently?
Hugh Mason: I've often asked myself if I was going to do this again, would I do it the same way, and the answer would be that the ecosystem is different now, very different. The mission of JFDI in 2010, when we were setting up, was first to create an ecosystem and second to get startups to investment readiness — to the point where they are investable. We had no specter focus, it was just B2C, B2B.
If I were doing that all over again, I probably would have a narrow focus on one sector where I have access to distribution, so I can promise the startups not just money but also their first customers.
I would build something much more like a venture studio, where we capture more of the value that was created because one of the things that was painful for anyone running an accelerator is that it's a bit like running a primary school: you recruit everybody that comes in with the best of hope, and startup founders are wonderful people. And sometimes you see them rushing towards an iceberg and you say guys, go left or go right, just don't go straight ahead, and they go right ahead.
Was there something that could have got us to a longer-term model? I think if we found a few more investors earlier, we could probably have kept going. Would we have gotten destroyed anyway by the fact that there were so many poor quality copies of what we created? Probably. I think what we did was the right thing at the right time. We created good returns for our investors and we were probably right to call an end to it when we did. If I was doing it over again, now it's a different environment and we know a lot more now about the process of running a venture studio and accelerator, so I think I would do it differently then.
End of Part 1
Shaun Hon is the Director at Rainmaking corporate innovations venture studio. Rainmaking is a startup incubator that launches startups in partnership with large companies, builds them into a solid business and eventually exits them. It has 13 offices across 3 continents. Shaun has a diverse background both as a VC and as an engineer. Previously, he even designed electric vehicles.
About this episode:
In our discussion, we will cover how Rainmaking incubates new startups to corporate consortiums.
Website URL https://rainmaking.io/
Shaun's LinkedIn https://sg.linkedin.com/in/shaunhon
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Andries De Vos: To help us set a stage for this discussion, could you describe different types of corporate innovation programs at Rainmaking?
Andries, thanks for having me on. Let me first state my role and the focus of our team before going into corporate innovation programs. I lead investments and new venture building activities for our corporate partners in Rainmaking. Our specific focus is within transport, where we apply AI technologies to both decarbonize and build resiliency in the global supply chain.
Going back to your question, the innovation program that we run is called the Trade and Transport Impact Platform. We do 3 things here: 1) addressing problems with technologies, as it is one of the most effective ways to tackle a lot of problems, 2) collaborating with entrepreneurs to leverage corporate assets; 3) syndicating the co-creation of new solutions for our corporate partners.
You could think of that platform as a pyramid with three layers. The top layer is made of themes and effects that transport pieces of the whole, like decarbonization; the middle layer are areas where we see potential for collaboration of skill; the bottom, the broadest layer is specific opportunities to solve customer pinpoints by either technologies or new business models.
The problem we work with the corporates is to either tackle a specific challenge in mind or start from a micro perspective. In this case, we work closely with partners like Mitsubishi and others at an ecosystem level to syndicate these solutions.
Andries De Vos: One of the biggest challenges in venture building is identifying, recruiting and retaining the right founder. How do you solve that problem and what kind of founders are you looking for?
You are right: identifying, recruiting and retaining the right founder or talent is one of the biggest challenges not just in venture building space but everywhere else. We're really fortunate that we focus on a niche space - transport - and build a small critical mass through the corporate partners that we work with. The result has helped greatly with attracting and recruiting talent in this industry, either through interest in what we do or through a referral from within the ecosystem. In this case, focusing on a niche space helps us to solve the problem.
As for retaining founders, what we design for is for founders to have sufficient skin in the game to make this worthwhile for them. We look at what a typical non-venture startup would have at later stages like Series B and we work backwards to what the founders need to start off from the beginning and to help ensure they are incentivized for the long run.
On the kind of founders we are looking for, we have three points for this. The first point is high level of ambition and high sense of urgency.
We believe the combination of both ambition and urgency the founder to lead and drive the industry, something that a founder has to be able to do. Secondly, we are looking for founders that have high cognitive ability, because we believe that it helps solve problems faster. Building a venture is a lot about speed and about how many times you can try a solution before running out of cash.
Founders are likely doing a lot of new things every day that they've not done before, and if it's not done before, a strong problem-solving attitude and focus on the right problems help to move the work forward. The third thing we are looking for in a founder is that they are authentic.
The founders' reasons to start a startup are often mixed: you can get anything from wanting to make money, wanting the status and prestige to generally interested in a problem.
It's easy for potential founders to want to start a startup because they want to make money or the want the status and the prestige. That is completely okay, but if the founders are doing it just for the money or just for the status, they aren't likely to succeed on a big scale or for a long term, because they realize there are easier paths for the first two motives. So, these are the three points that we look for in a founder: high level of ambition and urgency, high cognitive ability, and authenticity.
Andries De Vos: What do you think are the benefits of a venture builder, compared to an accelerator or an incubator?
Maybe it's easier to first define what accelerators, incubators and venture builders are before I dive deeper into it.
When I think of accelerators and incubators, I think about a fixed-term (say, 6 months) program of maybe 15 startups that include mentorship and educational workshops that usually concludes in a public pitch or demo day.
When I think of venture builders, I think about a factory that aims to build companies in succession over an extended period of time, where they also hold a substantial amount of equity (anywhere from 20% to 90%). The core activities that venture builders help with extend anywhere from forming business ideas, building teams, finding capital, sharing services to sharing best practices in building a new venture.
On to what the benefits are, I will outline three benefits that I see of a venture builder like us. Number one is that venture builders are in the long haul with startups. Venture builders have to be very selective with where they deploy their time and resources. Time is spent making sure that the product, the team, the market can work before committing, because working with one venture means de-selecting another. In this case, we have the opposite problem of a typical venture capitalist: it's difficult to have a huge portfolio, because we have a very specialized expertise and portfolio to help a company scale. We can realistically only help a handful of companies at each time, and therefore have to be very selective to where these resources are being applied to.
The second benefit is that venture builders work on ideas that are probably more likely to take off. This is because ventured builders have built with best practices and systems to validate ideas as quickly as possible and kill those ideas that we see no potential in as early as possible. It goes back to being sure that this is the venture we want to build before committing resources. Because of that, we're also more rigorous about having the right goals and hard stops in place when we're building a venture. This creates more discipline, more unity and more focus amongst the team, when working together. The third benefit is that venture builders have best practices and methodologies in place to optimize for outcomes or results. This is because a lot of things that startups do as a one-off, venture builders do frequently. When things are done frequently, there's a process for it, and where there's a process, you can tweak and change it to improve it.
These best practices can be, for example, the hiring of a new executive for the venture. We have the process of how to test the candidates, interview scripts on what criteria we should focus on, and more. Founders can use these processes as a template. What they don't need to do is start from scratch and build one. This helps save time and keep their attention on other parts of the business that they are working on.
In summary, the three benefits of a venture builder comparatively to an accelerator or an incubator is that venture builders are in the long haul with the startups; the ideas that are being worked on are more likely to take off; and they have the best practices and methodologies in place to optimize for outcomes.
Andries De Vos: A question that always causes debates: Do you think entrepreneurs are made or born?
It is a tricky question to tackle. In my view it's a scale, I think entrepreneurs are partly born, and the attributes of entrepreneurs are heavily influenced by the environment. If we take what we're looking for in a founder as the definition of an entrepreneur (high level of ambition and urgency, high cognitive ability, authenticity), there are some qualities that are influenced by the environment and there are some components people are born with.
Let's start with what entrepreneurs are born with. To me, cognitive ability is the only thing that we don't have a choice on. If an entrepreneur is not born with it, they will have to supplement their offerings with attributes like hard work, grit and commercial intelligence and have a supportive group of people in their entrepreneurial journey.
As for the qualities influenced by the environment, I think it's number one, the ambition and urgency. For example, people from a third-world country or an immigrant to a new country are likely to be driven by survivor instincts. The second one, authenticity, I think it's also shaped by the environment. I believe the more one is exposed to authentic individuals, the more likely they are to be that way too. Half of this is true, certainly, in my case, where I went on this way through osmosis from great founders that I met in our ecosystem.
Having said that, I think whether or not an entrepreneur is made or born is a fairly subjective opinion in this case. What an entrepreneur has to remember is they don't need the whole package, they don't need to tick all the boxes. It's about being aware of your own weaknesses and strengths and deliberately building a team of people with complementary skills and attributes to ensure that the blind spots are covered as much as possible.
Andries De Vos: If you would set up a Venture Builder today, how would you structure it?
I'm on a journey to find more consistent ways to add value to the ventures. In other words, how can I make innovation more predictable? I think we're on the third model today. I'll start with the first two models and then move on to what we do at Rainmaking.
To me, the first model is venture capital. You have capital and you can deploy it very quickly. Once a venture capital is invested, the question always is: are these companies growing because the VCs are still consistently adding value to help them grow or are these startups anyway? It's difficult to know what predictable values are being input into the startups once the VC is invested. So, here comes the second model - venture building, where venture builders bring in capabilities to build a venture.
After an investment, for example, there is still value to be driven on the product development front, and this is through the expertise, the best practices, the resources put in to take the startup off the ground. This is a slightly better predictable type of innovation to me.
As startups are being built in this process, the next step where most startups get stuck for a while is the scale after product market fit is found. A lot of time is spent on trying to find a fit, and now that's the fit is found, it's difficult for startups to really scale. Venture builder helps startups built prototypes, operations run really quickly, but if it takes a long time to validate a product and the product is not the right fit, the company has to go back to the drawing board, and in this case, you can lose many months of cash right away. Simply put, the longer it takes between building and verifying what you've built is not right, the more time you've wasted. These are outcomes that kill a business.
I'm interested in short-circuiting that process as much as possible. This is where I think the Rainmaking model comes in - using corporate partners as an unfair advantage.
Corporates have a lot of assets that allow startups to quickly test and find the product market fit. This doesn't mean that startups can't build right from the get-go, but rather how we can shorten that time spent iterating - that's working directly with the users of the product to build corroboratively.
For example, if I wanted to run an IoT hardware player on a ship through partnering with a corporate that manages half the world's fleet, I can test quickly if there's a solution fit through the corporate's distribution and network access. If there's a fit, the solution can be distributed quickly, and if there isn't, the startup can also quickly go back to the drawing board to start again. What this does is it buys time.
This is largely about finding a more consistent way to drive value into startup using the third type of model, which is a combination of venture capital, venture building and corporate assets. That is my best hypothesis right now and that is how we are building it today at Rainmaking.
Chia Jeng Yang is a Principal at Saison Capital. The latter is the arm of Credit Saison, one of Japan's largest consumer credit companies, investing in seed to series A companies across Southeast Asia and India.
About this episode:
The episode will cover the unbundling and rebundling of VCs and how the commoditization of capital is giving rise to venture builders.
Website URL https://saisoncapital.com/
Chia's LinkedIn https://sg.linkedin.com/in/chia-jeng-yang
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Andries De Vos: Chia, from what I've seen in the industry today, I have the impression the VC platform on one hand is being unbundled and on the other hand is being rebundled. You're more on the VC side, how do you see the market evolve both for VCs and for venture builders?
Chia Jeng Yang: The unbundling piece is a feature of competition increasing. We've already seen this a lot in the US: you see people coming in and providing lots of very specific types of support. And then, the ability to drive brand awareness and go to market for portfolio companies is really unparalleled, and there is something unique about funds going upstream, and micro funds and angel operators coming into the scene - we're going to see a lot more of that as competition heats up at a very early stage.
That's the unbundling part.
The rebundling part - I think that's fairly interesting.
We're starting to see larger funds, especially the tier 1 funds, really going to start to dominate. As they get bigger and bigger, and ironically, the pressure to build very deep networks within some of these funds increases on both sides.
Specific to rebundling, large funds are finding themselves increasingly out of the loop, with micro-VCs and super-angels getting early allocation. A mixture of strategic LP investments as well as incubation and venture building models have quickly emerged as a rebundling strategy.
Andries De Vos: What are your thoughts on the best way to start a venture builder?
Chia Jeng Yang: VC used to be a finance job. It still is for a lot of people, but when capital became cheaper and cheaper and the cost of building things became cheaper and cheaper, it started narrowing down to the value that you can provide. The word “value” means a lot of different things. I think operating help is one kind of value. It became more and more bearish about operating health and became more bearish than other types – technical obviously is a good one, etc.
Venture building can be seen as being in line with the macro trend of capital becoming a commodity, so I can see why there would be opportunities there.
I'll be very careful about what type of value you provide is. A lot of people are very optimistic about the type of value they can provide on the part-time basis. In some ways, I'm also unfairly hyping myself up if I mention all these discussions I'm having with founders of venture building, right? Because I'm just being a sounding board. And that's it. I spend X amount of hours a week with these folks. That's nothing, that's just being friendly. That could be one way of doing it, but I'm also aware that this is the value I think I can provide. I'm not going to help them build a ship product. I'm not going to help them open a warehouse, I can't do that right now.
Be super careful with what value means, especially in the context of a market that you're operating in. I think that's what some of the big venture builders have failed to see as overtime.
Once you, as a VC or venture builder, are very clear on your value proposition at the early stage, be it a unique ability to hire engineers, or navigate regulatory constraints – increasingly now very niche fields, you have a strong value proposition as a venture builder.
Andries De Vos: This takes us to the next question, how do you scale a venture builder in your mind?
Chia Jeng Yang: I am actually very bullish on the macro trend for corporate VCs, because 1) it looks like a lot of VCs are starting to hire smarter fund managers, and 2) they are learning how to interact with startups. But they also have all this strategic value add that they've learned to interact with startups better and better over time.
There are areas that I can think of where there might be an opportunity. Because of what we do in FinTech, I've come across a number of funds, which have been very good at helping FinTechs grow, and that's something that you need to scale for sure. These people are super well-connected. It's really specific value adds I can think of in specific fields, where the founder can be a good founder but still can have difficulty navigating those waters, and someone can bring in that support.
As such, you scale a venture builder by scaling your value proposition - being able to plug into an increasing number of consumer and enterprise distribution channels, as an example, is one of them. We’ve already seen the relevance of such corporate development teams already even in traditional VC funds.
Andries De Vos: You and I spoke a lot about how as a venture builder or a VC, it's important to build your own ecosystem. But operation can be challenging to have a distributed network of experts and contributors. There are all sorts of issues around trust and confidentiality. How do you think you can go about making people more incentivized, committed and potentially even exclusive to your VC ecosystem?
Chia Jeng Yang: The fundamental difference between both of them is that I want to create something where if you interact with it, you can get X amount of value. That's what a distributed platform is and that's what I'm trying to create, but when you talk about ecosystems and community, it's more of that - we want you to feel like you have skin in the game when you're part of this. The more you give, the more you're able to receive as part of that. Trust, dedication, loyalty is part of that offering, so it's much less transactional. And that's very, very difficult. It's definitely harder to replicate and recreate the experience that you're trying to build there.
As you know, I am a big proponent that the lines between VC and Venture Building have become increasingly blurred – the rise of platform/community functions within VCs is a part of that. That loyalty and community is mostly a brand play – being a trusted authority that people don’t want to get on the wrong side of. I have a lot of theories about how VC platforms evolve, but without giving too much away, I think the future of this is really around democratizing access to the upside of startup investing – both in a financial and non-financial way.
(#2)HAK podcast: Sebastian Mueller, Co-Founder of MING Labs - Balancing Client Consulting with Venture Building
Sebastian Mueller is the co-founder of MING Labs, a digital business builder with offices across three continents. They help companies with their digital transformation and occasionally build their own startups.
About this episode:
What are the benefits of venture builder teams? What does the growth and scale of such teams look like? How to balance client consulting with venture building? Stay tuned to find the answers to these and many other questions in this episode.
Website URL https://minglabs.com/
Sebastian's LinkedIn https://sg.linkedin.com/in/smueller1512
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Andries De Vos: What do you think are the advantages of a venture builder compared to an accelerator or an incubator?
Sebastian Mueller: If you have an accelerator program, you're essentially trying to provide certain structures and railings for entrepreneurs to go through in terms of programming, in terms of mentors, at what point they would exit the program, usually in terms of a pitch to investors and release. And you either take equity or you don't - there are different approaches.
It's all very hands-off, it's just guiding that kind of thing rather than actually doing the job. So, for us, that is something where I don't think we are just adding a ton of value, because we can provide the things that we typically do with the form of the program, courses and such, but the real value that we provide is work, our experience with the work. I believe that an entrepreneur who has no capabilities in terms of either business design, UX design or actual software engineering, if they are given money to allocate and might not have a ton of experience in the field, they will most likely not get the best part of that investment by not being able to scale it right or perhaps also not working with the right people, who can really meet their needs.
I think for us, the view is what is the most capital efficient. I think we're bringing a very high level of capital efficiency that every investor really needs to appreciate, because we have built over 300 digital products, a ton of ventures on top of that, so we really know what we're doing. And we're bringing in that capital efficiency. This comes through doing the actual work and not the mentorship. Whereas then, of course, there are certain pieces of guidance that an accelerator would give you and we too provide in the process, we have a bit of a network, of course, to introduce our ventures as well, but the action value is when we touch the work and when we really produce a solid digital product, a solid digital business. Without that, I think we'd be too far away from the outcome.
The maximum is then also all around, I suppose, what your funding model is.
We don't want to raise money, we want to be self-funded, which means we are in charge, we're in control of our own destiny.
This, very naturally, is the upper limit of how big we can get at a company and at any point in time. And therefore, also within the balance that we have between the extra client work and the venture building work, how much we're actually able to take on that at any point in time- for me, that's more of the ceiling. I'm not sure that would be a very natural ceiling. But when I look at the minimum, I think depending on what capabilities you're looking at providing, there is always a certain minimum team size that you need in order to be efficient. And again, depending on the funding model, right? If you set out to be a pure venture builder, you don't want to do any client work, you might come from the practice but now you've made your money and you just want to set up a nice little studio, do a couple of ventures a year, but you don't really need to make the money right at that point of time. I think that minimum setup is to be able to manage two or three founder relationships at a time.
Andries De Vos: What do you think is the right scale for a venture builder, the size of the team, the size of the operation?
Sebastian Mueller: If you're really looking to build proper enterprise-grade software very quickly, you're talking about 15-20 people or you take the route of actually finding a partner that you become the manager of, in which case you want to scale up the management capacity that you have, form strong partnerships, but then not have the engineers, which then reduces partially your efficiency. It is still possible to balance the fixed cost and the variable cost.
I think there's a ton of considerations there. And I'm not sure that there's a really great recommendation in terms of how big it should be. I think depending on how you determine those different variables for yourself, different setups can work.
Andries De Vos: Imagine if you'd focus only on professional services and not on venture building. How different would your growth have looked like? How much more margin do you think you would have made?
Sebastian Mueller: As an agency, when you’re saying we're going to take on the ventures, you're not going to want to expand your baseline capacity to take on venture work. You're going to want to look at this as a situation where you have a couple of good clients here, but there is an interesting opportunity and I would have the capacity already in house, so let me pick that up. Let me convert some of the margins into equity.
We always tried to cover our costs, at least it doesn't end up very negatively, operationally for our Profit and Loss, but we do leave profit on the table. Sure, within three years, nobody exits and nobody pays dividends, nobody returns anything. Definitely, in this three-year window, you're leaving money on the table, which is also potentially the detriment of your gross. If you said, hey, all I want to do is make this agency big and then sell it, this is not something you're going to want to do because the biggest best way to do that is just do the corporate work, get the high margins, hire more people, blow it up and then flip it to Accenture or McKinsey. This is not the strategy there.
This strategy is only for people, who either have no exit plans or have some potential exit plans very far in the future, like 10 years out or so. And then, what you're essentially doing is de-risking the core business model, because even the agency model is not without risk, you have a lot of people on the payroll, and basically the more you grow, the faster you're going to have to sell. So, you're in a hamster wheel.
Andries De Vos: At the heart of your business model, you’re a professional service firm that offers venture building service of cost, how do you make your venture builder model and activity less risky and more stable for your overall business?
Sebastian Mueller: Professional services business is not a rocket ship, like a technology company that scales like crazy, it's a bit more linear in the way it scales.
You have alternative business models to mix to make that a bit more stable and a bit more attractive. As a venture, you potentially have a nice outcome, five to seven to ten years down the road, or it could become an interesting business that might just return dividends. We don't have any pressure to exit, different from VCs.
Other model that I've seen is - people becoming partially product studios, where they don't only sell projects to clients, but they might productize an idea. They have, for example, a SaaS kind of revenue that just comes in every month or every year. There are different ways to multiply your income streams, which in a way is good for the scalability of the kind of business that we're in, because otherwise, if you're only going to scale based on people, it is very linear and you are stuck on a certain trajectory, you can never escape from that. At the same time, it is derisking your basic business model, not putting all your eggs in one basket. You don't want to be stuck with contracts with way too many people on your payroll and nothing else to do.
Andries De Vos: Absolutely. So if you would have a back-of-the-napkin calculation or unit economics on a pure-play 100% agency versus a hybrid play agency venture building and you would have to tell that a VC or a founder that wants to set up an agency venture builder, what would be the economics that you would write down on a napkin?
Sebastian Mueller: Looking for a project as such is a project margin of somewhere between 40% to 50%, so that on an individual job you make enough money, and then maybe the company gives you an operating margin of 20-25%. There are people who make more than that, I think many make way less than that. If you're doing well, your jobs are somewhere 40 to 50% margin and then your company's at somewhere between 20 to 25%. Then, the question is how much of that are you willing to trade-off? Now starting to say, okay, I will do 70% of that, but then I'll do 30% that gives me no margin but also makes me no losses. I'm basically starting to draw that down. And then, I'm more in the range of 15% operating margin which, especially if you're not leveraged, is still fine.
But if you're drawing down too much and if you're going more towards like 40% and 50% venture building, you're reducing your margin to 10% or even less, you're putting quite a lot of risk in the business. The structure can become quite challenging, especially if you're reliant on credit lines. The loans at a company size are easily at 6% but rather 8% interest, depending on the country - if you look at China, maybe even 10 to 12%. Your cost of capital suddenly becomes significantly higher or even too close to your actual operating margin, then you just expose yourself very much to downturns.
As soon as the corporate work dries up, the client doesn't pay for a while, it just becomes a huge issue.
Personally, we are very comfortable with doing around 20% venture building work more or less than that, but not significantly more than that, because for the overall health of the business, the growth trajectory that we have in mind is to be completely self-funded. I think this gives us the peace of mind to sleep at night.
Andries De Vos: Have you considered at some point to potentially build your own kind of SaaS products 100%, like lifestyle products, instead of venture backable products, simple utilities that can generate 1-2 million a year and build a bunch of those?
Sebastian Mueller: We have thought about it, we've tried once or twice. We usually end up with years in the enterprise space, and then in order to do that properly, you'd really have to have a project manager, sales. We never really had any ideas for low-hanging fruit, as we might call them. It sounds like you could just launch and put it there, and somehow it will mostly just sell itself, but you'd actually need a proper product organization. We just don't have to, so we gave up on that. Not to say it could never happen, but we just so far haven't had any of those kinds of ideas where we'd say that this is easy to do on the side.
Andries De Vos: Absolutely, but I sometimes wonder for businesses like ours, the approach of the low-hanging fruits could be powerful. If you conceive of let's say 20-30 low-hanging fruit ideas and you capitalize it as part of the margin, in this case, let's say there’s a 25% operating margin and you're willing to drop that to 15 to 20 as a company. So you capitalize, say, 5% of the operating margin as an experiment for a year or two, don't you think you could get some of those low-hanging fruits to profitability?
Sebastian Mueller: I think for us, it would be a distraction. I don't think at the stage where we're at we have the focus to expand, because we have a very clear growth roadmap on the enterprise side in terms of services, revenue and profitability. And we are open for the venture side. For us now, opening a third line would be more of a distraction than we would actually be able to get out of it, just because we wouldn't really have the management capacity to put attention into it. In the end, I think it is still a business that is revolving around my partners and me. Everything that we touch needs our attention. At the moment, we just wouldn't have that. This is not to say that if we did it, and if you pay attention to it, it wouldn't be successful.
Andries De Vos: How do you incentivize your team? Because it seems like the way you structure it, it's really much more of a bonus scheme.
Sebastian Mueller: Magic coins - it's a sort of shadow equity. Basically, you don't have direct options. You don't have shares, you don't have any legal responsibilities. The idea was that anybody working at the company and also depending on the years in the company and their seniority, would maybe once a quarter or once a year be awarded a certain amount of those virtual coins. Then over that pool of all the coin holders, once you have a larger distribution, for example, from a venture exit, you would distribute 10-15% of that exit. As an example, the idea is if we get $50 million from a venture that exits, we take 5 million and distribute it, for example, over the whole pool of magic coin holder, in proportion to the holdings, to the overall issued magic coins.
Andries De Vos: So I know it's now kind of still an idea stage, but what will be the challenge to implement this? What's holding you back other than just maybe thinking about the design?
Sebastian Mueller: The main challenge for us is the different jurisdictions that we're in and making it work in a way that fits all of those. When you look across China, Germany and Singapore, we are growing, having some remote workers in other countries and just becoming increasingly an overhead on working out the legal side of things of these agreements, to make sure that they are structured in a way that is similar, fair and equitable. We just put a pin on since we really don't see any exits in the very near-term future. It is something on the roadmap, but for now, yeah, we're putting that on ice.
Marko Oksanen is the CEO of Helsinki-based corporate venture builder called Coventures. Coventures is building game-changing ventures and corporations by combining corporate assets and know-how with the venture building of skilled entrepreneurs. Marko's experience ranges from co-building one of the most successful growth entrepreneurship movements in Finland to senior product management roles in high-growth ventures.
About this episode:
Along with other topics we will discuss how to productize Venture Building as a Service, what are the best ways to support entrepreneurs with their mental health, what entrepreneurs can learn about risk management from poker, and how to measure the entrepreneurial skills of the founders.
Website URL https://www.coventures.io/
Marko’s LinkedIn https://fi.linkedin.com/in/markooksanen
Listen to the Podcast
Andries De Vos: Marko, I want to start our discussion with a topic I've been thinking a lot about recently. Do you think entrepreneurship can be taught or do you need to be born with certain attitudes?
Marko Oksanen: What it would mean if it couldn't be taught we would have a certain type of entrepreneurs, so this is a fact that we know is not true. Obviously, there are some stereotypes of the most vocal and the most extraverted entrepreneurs – they are the ones we hear the most about, because they are very vocal and so on. There is a lot of research about the psychological traits of entrepreneurs, and the findings of that research that there are minor traits above others. That is probably a bias of how you get to be an entrepreneur. I believe really strongly that anyone can be an entrepreneur and it's more about opportunity and what you do, the skill set you learn or not.
Entrepreneurial skill set is just like any other skill set, which can be learned, and some of the best universities in the world like Stanford have been teaching it for quite a while, and very successfully. In the scientific world, it is pretty much proven that entrepreneurship can be taught and anyone can become an entrepreneur.
Few people understand what entrepreneurship actually is. Most people think it's founding companies, but what if we would think about it as a skill set? Few people actually understand what type of skill set it is and how to define it, and so on. I had background in entrepreneurship already, I had founded my own company, I had worked in the startups, and still when I started researching this topic in my thesis, I banged my head on the wall for three months before I understood that entrepreneurship is a skill set, even though all research from economic faculty likes to define it as something else. But in the end, especially if you are studying how to learn or how to teach it, it has to be defined as a skill set.
Andries De Vos: As we democratize the startup way and more people become entrepreneurs, some of them may not have the natural grit or resilience to be one, which could lead to serious mental health risks. How can ecosystem better support entrepreneurs with their mental health?
Marko Oksanen: I learned entrepreneurship the hard way. After some ventures, I got really down, and I think not all personalities could handle this sort of adversity, but that's part of the problem. I had to find the career path the hard way. I didn't know about product management when I started my first venture, and sometimes I envy the people who graduate places where we have really good entrepreneurship education in Helsinki. They learn a lot of stuff I had no idea about and they have much better opportunities to become successful. Even if their venture fails, they will have the knowledge of senior product manager or head of product and get investment easily. And when they get investment, they can cover their own payroll, they can pay themselves a decent salary. They don't have to take the path I did, working without salary for a year.
I think it is a much smarter approach. There are some people who have gone the same path as I and become successful at some point, which I haven't. Some people like to think back and think of it as a requirement, consider that everyone has to go through it and do all these hard things, but I'm of a different opinion. I think it is a big problem that people are forced to learn it the hard way. We can create more value in a psychologically safer environment. Many more personalities that aren't ready to do things the hard way can still become great entrepreneurs the more easy way. We still have this myth of a super entrepreneur and people don't understand that entrepreneurship is a skill set that can be learned, and it can be learned in roles that are employee roles.
Andries De Vos: At Coventures, you're all about partnering with fellow entrepreneurs. How do you measure their skills? Have you defined some kind of Coventures framework for entrepreneurial skills, like a periodic table of skills?
Marko Oksanen: We are really in the beginning of systematizing skill sets. We have been creating a market on top of the skills, so we have been trying to find problems that corporates or startups have and then define systematic solutions on how to help.
Many startups have some type of mission and they have some type of reality, but the whole product vision or product strategy, having clear vision and clear roadmap on how to get there - that part is really messy. So, we have been helping them to get their strategy in order on how to actually get where they want to go.
Obviously, that helps if they're raising funding or doing sales - to have clear narrative there is a good thing.
We've just published this "What we do" section on our website as well. Then there is the dimension of what kind of person, what type of team we need to do these projects, what skills are required. That is where we are still in the very beginning. There's a lot of things to uncover there, the concept of effectuation and how well-versed you are in this effectual thinking - that's one approach. There are also the attributes for traditional consulting, and so one. Those are the two different spheres where finding people who are good in both entrepreneurial skill set and effectuation and the traditional consulting, the causation thing is hard. I think some projects require more of this creative entrepreneurial thinking and some require less.
Having this portfolio of different types of projects and then hiring people who can do these projects is the start of building up the IP of our company. And then, when we start moving people inside our company to do more and more entrepreneurial projects and we see what other barriers are there, that's we really start to learn how much we can stretch the skill set and if there is some inherent personality thing to play a role or not.
Andries De Vos: Let's talk about the "venture building as a service" model. What does it look like and can venture building become something like contract manufacturing?
Marko Oksanen: My context, obviously, is highlighted by my background where this whole idea started, and I started from entrepreneurship to research, so I bit my teeth about how to teach and learn entrepreneurship. That got me thinking about the question of why couldn't this be systematized? The problem is really similar to poker: you can easily automate and systematize everything related to limit hold'em, but when it came to no limit hold'em, it was really hard and the smartest computers in the world only now have started to systematize and actually craft theories on how computers could play a no limit hold'em. The professionals only now - about 10 years ago - have started writing books about how no limit hold'em could be cracked and what the elements are there that create a winning player. The big similarity there with entrepreneurship is how you handle risk. In no limit hold'em, you obviously have many unknowns and risks, so you need to take pretty advanced theories on risk management and you have juggle portfolios of risk. And you need to take this information to guide your actions so that you can be sure this action will be successful, but you only be sure that in the long run it will cause right things.
With entrepreneurship, in some ways it is a similar field, and as you said in the beginning there isn't one silver bullet or model that is winning. I can say there is definitely a market forming, and in some ways, if you look for example at BCG Digital Ventures, they seem to have cracked one model that kind of works in a really limited context of super big companies which have a very high budget, room to experiment, and they actually throw in a lot of money there, hire the best people, and have this assembly line approach.
What we believe, what we want to make is a more entrepreneurial model that in some ways is definitely systematizing entrepreneurship and will not be a model that causes 100% of ventures to succeed, but we do believe there is room for another type of entrepreneurship that utilizes the assets that are currently available in big companies or research institutions.
There are a lot of assets there that can't be utilized in traditional entrepreneurship, where there is just one entrepreneur with super limited resources. They can never defrost a lot of markets, which just require a lot more assets.
This is where we see potential not only for successful business but also for solving the world's biggest problems in impact entrepreneurship, because many of those problems are such that they just can't be solved with a super niche approach that is almost required when you do it the traditional entrepreneurship way.
Andries De Vos: What kind of entrepreneurs thrive in venture companies and in the "venture as service" business model? Are those entrepreneurs similar to the ones that venture out on their own or is it a different type of talent?
Marko Oksanen: Our long-term vision and focus is definitely to solve big, impactful problems together with the assets of corporates. That's where we see potential and our long-term focus is to get there and work together in creating new type of ventures, companies that aren't companies that could be created by sole entrepreneurs.
Then again, our more short-term focus and what guides us now is actually the supply side, how we build are team and so on. We believe that none of our entrepreneurs in residence right now are Elon Musks or super qualified entrepreneurs with billions from exits. We don't believe we can attract this kind of superstars to work with us from the beginning.
What is interesting is that if entrepreneurship skill set is just a skill set, there is no reason why we couldn't work together and create a team of entrepreneurs, share information with each other that could become really powerful. Together we could be some of the best entrepreneurs in the world.
Building this skill set and then creating a market for it, finding how to utilize that in consulting projects in the beginning, but also taking bigger and bigger steps and actually building ventures - that's the more short-term or mid-term focus.
Definitely, in all our projects we consider the impact aspect as well, and we're willing to work harder to build those projects, but we do think that the supply side needs to be built first. We need to be a maybe 10-12 people company with many good entrepreneurs and product managers who have the required talent before we can start building actually big things.
Andries De Vos: What is your ideal team configuration, skill mix for Coventures as a company and for your projects?
Marko Oksanen: The ideal configuration, in my point of view, is that we would be mostly entrepreneurs, people, who have built companies before and who know the craft of building digital product in a smart way. So, it would be people with background in product management and entrepreneurship.
In terms of whether we'll be a platform for entrepreneurship, enabling independent entrepreneurs to create value or if we'll hire people so they will be employees, that doesn't really matter that much for us. We believe that we can actually also work in a platform way, where we are a more loose company and not necessarily have those entrepreneurs as employees, but just have them working as a team, as long as we create a coherent culture.
Andries De Vos: How do you incentivize venture builders inside your team?
Marko Oksanen: To be honest, some parts of the model are still open and I think it's on my to-do list to complete by the end of the year to get to the next step of the model on how to incentivize.
There are a lot of things we can work with. One, obviously, is that when we build ventures together, the people building the ventures can be equity incentivized from the venture. Of course, we can share the equity pool of our own company as well, but does it matter if there is still a question mark over what kind of company we will become? Will we become platform based model and employee based model? There are a lot of non equity-related things we can offer that are of value, which we have identified already. That is, if you think of yourself as a sole entrepreneur or product manager with background and skills, and maybe you don't want to found a startup right now, we offer a lot of things. We have our brand, peers support network, we have built an advisory network, we have deliberate partners so we don't actually employ any developers or designers but we have partnerships where we can definitely get the best talent whenever required.
So, you get a lot of benefits, you can get into bigger projects. Obviously, we will also need to make a cut from that, but overall the equation looks pretty good, it's pretty easy to crack win-win situations.
One of the biggest reasons many entrepreneurs have decided to work with us is the community. We also want to recruit people, be it contractors or employees, who actually believe in the mission and the vision we have.
These are people who want to solve big problems, they want to be part of the 20-people entrepreneur group that becomes more powerful together than sole entrepreneurs and gets synergy, so maybe in 10 years we can be as good as the most skillful sole entrepreneurs out there.
Mark Twain allegedly said that history doesn’t repeat itself, but it does rhyme.
Carlota Perez, a distinguished economic historian and author of the seminal “Technological Revolutions and Financial Capital” shows us what rhymes in the last 240 years of economic history.
Instead of history being in Winston Churchill’s words just “one damn thing after another,” Pérez shows us that we are actually living through repeating longer-term cycles. In this way, the options and consequences of different decisions become much clearer.
Five Technological Revolutions
Perez distinguishes between 5 technological revolutions over the last 240 years (following Schumpeter’s lead, rather than some other interpretations which count 2,3 or 4).
Beginning in the 1970s, we entered the 5th and current technological revolution. Perez argues we’re only half-way along in the diffusion path of this revolution.
Each of these revolutions has brought new lifestyles, new directions for innovation, and a huge potential leap in productivity for the whole economy. They have also brought major social and institutional shifts.
Regular historical pattern of diffusion
Perez argues that the historical record reveals a regular pattern in the diffusion process. Drawing on decades of research and data from the previous technological revolutions, she identifies a few key concepts:
2 types of capital:
- Financial capital: funding derived from investment and speculation. This is sometimes called “paper economy” or “paper value”.
- Production capital: funding derived from profits. This is also called “real economy” or “real value”.
2 periods or phases of the diffusion of a technological revolution, each typically lasting around 20-30 years.
The first phase is an installation period with the rapid growth of the new technological infrastructure and experimentation eventually resulting in a speculative frenzy that gives rise to one or several “bubble prosperities” - as in the late 1990s and mid-2000s when the financial sector and “casino economy” took over.
When the bubbles eventually burst and we have a recession - as we have now - history suggests it might last anywhere from 2 to 13 years or perhaps even more. That recession phase is what Perez calls the “turning point”, because is the time when the control of investment shifts from finance to production, usually with the aid of the State.
At the end of the installation period, two main outcomes have been achieved:
- the core infrastructure, paradigm, logic or “common sense” of the new technology has been firmly installed, paving the way for mass adoption
- the mass market is familiar with the technology and ready to fully embrace it in their lifestyles
The second phase is a deployment period or golden age characterized by strong growth, with widespread application of the new paradigm or technology. This phase in the past has been government-led. The reason is simple. After the recession, both the government and the business sector want social peace. To secure social peace, they have to improve the social conditions for the population to reach acceptable levels of wellbeing. This requires a hands-on government giving directions to society, business and the population, and becoming the main driver for innovation.
Perez shows in detail how this happened in previous technological revolutions. The loss of legacy jobs based on the previous technological paradigm was more than outpaced by the new job creation resulting from the changes in lifestyle enabled by the new paradigm. This restructuring of the labor market and financial capital needed strong government direction.
Once a deployment period reaches maturity and the “new economy” derived from this technological revolution slows down, with diminishing financial returns and productivity gains, the incentives for business to delegate power to the government decrease and the government is lobbied into a more hands-off, bureaucratic role. At some point, a new technological paradigm slowly starts emerging and enters the installation period.
Our latest cycle ended in the 1960s and early 1970s with the end of the mass production revolution and the emergence of the microchips as the next paradigm leading to the age of computers & IT. Governments in developed markets were pushed into a more hands-off role, letting the private market shape the economy.
Contrast this with the political economy of the post-war period between 1940-1970 where government action and the Second World War led to mass production and mass consumption.
Large numbers of people had access to relatively cheap products. Suburbanization made it profitable for firms to innovate for the family in the electric home and drive home-owners to mass consumption of new products. At the same time, the Cold War led to government investment in high-tech (including the invention of Arpanet, the precursor to the modern Internet). The reconstruction of Europe also stimulated economic growth and the demand for equipment and goods.
The government-led welfare state enabled mass consumption. At some point in the 1950s, the top-rate for taxes in the USA was 90%. The money went from tax-payers’ pocket, passed through the hands of the government and came back as a solvent demand for consumer goods and procurement. Firms prospered because they were able to pursue and agreed common vision of what “the good society” looked like and what innovation was needed to make it happen. Everyone was going to have a home with cheap appliances. Cheap credit was made available by banks and backed by the government, that enabled people to buy houses and goods; the first unemployment welfare was created by the government to ensure that even if someone would fall out of work, they could still finance their mortgage and keep their goods while looking for another job. It was an intelligent positive-sum game between government, business and society that led to the greatest economic boom in history until the modern re-emergence of China.
The current turning point and the new positive-sum game: green growth?
Now in 2020, we are in the middle of another turning point, as in the 1930s. As in the 1930s, we have structural unemployment, low investment, growing inequality, a sense of hopelessness, risk-averse finance with trillions of dollars sitting on the sidelines (with negative interest rates!!), feeble growth, social unrest, recessions, and talk of secular economic stagnation. Populist leaders find massive following precisely because of these issues. They exploit the rampant xenophobia against various sub-groups. COVID-19 is complicating things in its turn.
We are also facing environmental issues: not just global warming and pollution but also a scarcity of natural resources. We cannot give every Chinese and Indian person the American Way of Life: we simply don’t have seven planets.
Despite these problems, there was then, and is now, a huge underlying technological potential, but the potential cannot be realized without a clear common synergistic direction.
Perez argues that we could have a period of sustained global prosperity if appropriate action is taken. There are new possibilities for an intelligent positive-sum game, similar to the post-war period. The ongoing technological revolution based on computers and telecommunications has immense potential benefits for everyone, if designed and directed properly. Now is the right historical moment for the government to come back on the scene, boldly, actively and wisely. In a turning point, the government is not the problem: the government is the solution.
What to do? Perez argues we need to turn our environmental problems into economic solutions, worldwide.
We need to use IT to increase the proportion of intangible services available worldwide. We need Internet access everywhere, both universal and cheap. The direction for innovation is clear: smart, green growth. This tech-enabled change in lifestyle will generate new possibilities and new dynamic demand.
The hope is that the adoption of the new lifestyles may lead to sufficient job creation to replace the ones eliminated; and that the new jobs may enable more widespread prosperity.
Every tech revolution has changed the lifestyle. Lifestyle doesn’t just change in any direction. It changes in the direction that has been signaled by the young, by the educated and by the rich. Where the young point, the revolution will eventually go.
For a strong government role, the State in many countries has to regain the trust of its citizens worldwide. No one accused the USA governments in the 1950s of being bureaucratic or stupid. Only by regaining trust can governments attract the people that are creative and imaginative enough to help transform our society and play a new grand positive-sum game heralding a next global golden age!